Shipping Policy

Effective Date: August 08, 2026

At Nutrifix Global, we are committed to getting your dietary supplements to you safely, securely, and as quickly as possible. Please review the following shipping policy before placing your order.

1. Order Processing

Orders are typically processed within 1-5 business days after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation and tracking information, where available.

2. Shipping Times

Estimated delivery times may vary depending on your delivery location, courier service, weather, holidays, and other circumstances beyond our control.

Estimated delivery times are provided as a guideline and are not guaranteed.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location, order size, and the available shipping method.

Any applicable shipping fees will be clearly shown before you complete your purchase.

4. Delivery Delays

While we make every effort to ensure timely delivery, Nutrifix Global is not responsible for delays caused by circumstances outside our control, including:

• Courier or postal service delays

• Severe weather or natural disasters

• Public holidays

• Customs processing

• Incorrect or incomplete delivery information

• Unexpected logistical or transportation issues

If your order appears to be significantly delayed, please contact us so we can help investigate the shipment.

5. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before we can resend the order.

Please contact us as soon as possible if you notice an error in your shipping information after placing an order.

6. Lost, Damaged, or Missing Packages

If your package arrives damaged, please contact us promptly and provide your order number along with photographs of the damaged packaging and products where possible.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the courier. If you still cannot locate the package, contact us at support@nutrifixglobal.com and we will assist you in investigating the matter.

7. International Shipping

For international orders, delivery times may vary due to customs clearance, local regulations, and the destination country's import requirements.

Customers are responsible for complying with applicable laws and regulations in their destination country. Any customs duties, taxes, import fees, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Please be aware that certain dietary supplements may be subject to import restrictions in some countries. Customers should verify that the products they order can legally be imported into their country before completing an international purchase.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at support@nutrifixglobal.com.

We will do our best to accommodate requests received before the order has been processed or shipped. Once an order has been shipped, changes or cancellations may no longer be possible.

9. Contact Us

If you have any questions regarding shipping or your order, please contact:

Nutrifix Global
Email: support@nutrifixglobal.com

We are happy to assist you with your order and shipping questions.

Nutrifix Global reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with the updated effective date.